PRIVACY POLICY

This Privacy Policy describes how Pro-Vac, Kantex, Cyclone, T-Rex Services, and Vac-One (“we,” “our,” or “us”) collect, use, and protect your information when you visit any of our websites, including:

https://www.pro-vac.com/

https://www.kantex.com/

https://www.trexservices.com/

https://www.vac-one.com/

and any related subdomains, microsites, or online services (collectively, the “Sites”).

By using any of our Sites, you acknowledge and agree to this Privacy Policy and consent to our use of cookies and other tracking technologies as described below.

1. Information We Collect

We may collect information from you in the following ways:

• Information You Provide: When you fill out forms, request a quote, or contact us, we may collect your name, company name, email address, phone number, or other information you voluntarily provide.
• Automatically Collected Information: Our Sites may automatically collect information such as your IP address, browser type, operating system, pages visited, and the time and date of your visit.
• Cookies and Analytics: We use cookies and similar technologies to analyze how visitors use our Sites and to improve functionality and performance. This includes the use of Google Analytics, which collects information in an anonymized form, such as page visits and time spent on site. Google may set cookies to help us understand website traffic and usage patterns.

2. How We Use the Information

We may use collected information to:

• Respond to inquiries and provide customer support
• Improve our Sites, products, and services
• Communicate updates, promotions, or service-related messages (if you’ve opted in)
• Monitor and analyze website performance and visitor behavior
• Maintain website security and prevent fraudulent activity
• We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share limited information with:

• Service providers and vendors who assist with hosting, analytics, marketing, or technical operations.
• Law enforcement or regulators if required by law or to protect our rights and safety.
• All third-party partners are required to safeguard your data and use it only for the purposes outlined above.

4. Cookies and Tracking Technologies

Cookies are small files placed on your device to improve your browsing experience.
We use cookies for:

• Site functionality and security
• Analytics (e.g., Google Analytics)
• You can control or delete cookies through your browser settings at any time. Disabling cookies may limit some functionality of our Sites.
• By continuing to use our Sites, you consent to our use of cookies as described in this policy.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

6. Links to Other Websites

Our Sites may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our Sites are intended for use by adults and are not directed toward children under 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently done so, we will delete it promptly.

8. Your Privacy Rights

Depending on your state of residence, you may have certain rights under U.S. privacy laws, including:

The right to know what personal data we collect

The right to request deletion of your data

The right to opt out of the sale or sharing of your data (note: we do not sell personal data)

To exercise your rights, contact us.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.